Effective Date: 06/27/2024

Thank you for choosing Hicken Air LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hickenair.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect personal information from you when you visit our site, fill out a contact form, schedule a service appointment, or engage in other activities on our site. The types of personal information we may collect include:

  • Contact information (such as name, email address, phone number, and physical address)
  • Information about your HVAC needs or inquiries
  • Communications preferences
  • Payment information (if applicable for service payments)
  • Any other information you voluntarily provide to us
Use of Information

We may use the information we collect in the following ways:

  • To respond to your inquiries and provide customer support
  • To schedule and provide HVAC services
  • To send you promotional emails about our services or special offers (you may opt out of these communications at any time)
  • To improve our website and services
  • To process transactions, if applicable
Disclosure of Information

We may disclose your personal information:

  • To our employees, contractors, and service providers who need to know the information to provide services on our behalf
  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity
Security of Information

We use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites. We have no control over the privacy practices or the content of any of these third-party websites. We encourage you to review the privacy policies of those websites before providing them with any of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Hicken Air LLC
971 N Gilbert Rd, Suite #203
Gilbert, AZ, 85234
480-686-1919
service@hickenair.com

By using our website, you hereby consent to our Privacy Policy and agree to its terms.