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HVAC Quality Assurance Technician

A Quality Assurance Technicians at Hicken Air will be required but not limited to the following:

  • Serves as technical support and quality assurance of all field personnel
  • Must be able to effectively work with both installation and service
  • Provide technical assistance to the install and service staff
  • Ensure quality work is completed in the field
  • Train install and service technicians as required
  • Oversee daily Service and Installation schedules
  • Resolves customer issues to ensure customer satisfaction.

Education and Experience

  • Minimum of 5 years install, maintenance and repair experience of heating, cooling, air conditioning, and ventilation systems in residential and/or light commercial buildings
  • Proven success in managing/leading a team
  • Valid driver’s license / clean record
  • NATE certified is a plus.